I've been a customer here for many years. Jeff Martindale is a great service advisor! Don't get me wrong, they are all friendly but I normally always have Jeff as my advisor. I'm always treated with courtesy, respect and honesty. I never feel like I'm paying for something I didn't need. My car always comes back in a very clean condition. I love the new kiosk in the entryway! So convenient.
Very great people to work with. Even during these times with Covid-19 going on. They were quick, helpful, respectful and just a pleasure to deal with. They also do everything they can to get the customer financing within the budget they have. Thank you all again for the great customer service, polite customers service, helpful staff and great car. Will recommend others. And will definitely be a return customer.
Sutliff VW is by far the best VW dealer in the area. Owned by the Casey family for over 7 years now, they really are the VW experts in Central PA. I've bought several cars from them over the years and do all my maintenance there as well. When a quick oil change place put in the wrong oil for my Golf R, Sutliff VW quickly got me fixed up and I've never gone anywhere else for maintenance since. Their maintenance costs are also similar and sometimes less expensive than the national chain places. Now they have a contactless ...
Great service always. Very clean and respectful of social distance and mask wearing guidelines. I have been a customer for many,many years and not once have I encountered a negative experience .The staff are friendly and always pleasant. I could go on and on..but bottom line I very satisfied with what I get for my money!!
Great communication, attentive, patient, friendly, and quality vehicle.
I bought a used GMC terrain from this dealership and had a very good experience. David Smith, the sales manager, was very helpful, not pushy, and worked with me to stay in my budget. The experience was hassle-free.
Called a day ahead to drop by at 9am to check out a car. Showed up at 9am- they had the car pulled from the reserve lot in minutes to show us. No pressure sales and transparent with finance options. Credit and apps are done by yourself on your phone or laptop so very discreet about finance. I had keys and was able leave the dealer at 11am with the new car. It was not just a single employee but everyone was great and helped the process be as pleasant as possible.On top of that- the car was being ...
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