The dealership made an error on the price of the vehicle we ended up buying..and they honored the price when provided proof of their error. It was a trade-in with damage on the front, but they had checked it out, and put it up on the lift for my fiance to look as well, and so far we haven't had any major problems with the car.The purchase transaction took about 4 hours on a weekday, all told. The dealership is a clean, well lit facility with some small customer amenity options like water, coffee and snack bars. This is an appreciated thing. If you are looking for this dealership, be watchful for the Volkswagen symbol...there are multiple Sutliff and other car dealerships on this same road.
Perfect experience start to finish purchasing my new 18 Tiguan SEL Premium. Drove all the way from upstate NY because Sutliff had the best price I could find within 300 miles! They made the entire process so easy and even shipped me a set of replacement crossbars when I realized the ones installed on the car were missing a part after I returned home. Top notch dealership, worth the drive. Can't say enough good things.
I would recommend them to anyone!! I went in not expecting to get a car as I don't have the best credit and didn't have much money to out down. Needless to say, I walked out with not just a car but a beautiful 2011 Chevy hhr! I can't thank you guys enough for helping me out!!!
Relaxed atmosphere, no pressure, clearly answered all questions.
Mark Lebo is outstanding. Great experience all around and a good deal on the VW!
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