Just purchased a new Jetta from Sutliff VW. Alison, Aaron, Kate and the whole team were awesome. Received the best deal and everything was ready at the time of delivery and went exceptionally smooth. This is my second VW from Sutliff and wouldn't go anywhere else for a great deal and great customer service. Have worked with Aaron Phillips before on my last purchase and he is a great sales representative.

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Outstanding customer service with a no nonsense or pushy approach. I do believe that they were more interested in building relationships and servicing the customers need than "milking them dry." No other dealer could do for me what Sutliff did, and their team of employees ensured that I was happy. In today's world of customer service being less than ideal, Sutliff is a lighthouse ray of hope. Despite my previous opinions that all car dealers and sales people were crooks, Sutliff genuinely changed my opinion. I would recommend anyone in the market for a VW to come ...

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I bought my VW Passat (used) from here and it has been the best cars I've owned! I love the service I get on my vehicle, it's always well done. I enjoy the videos they do to show you what is wrong if there is a problem. I only take my vehicles here for all my needs. The customer service there is outstanding. Everyone is so friendly, and they make you feel like your needs are important. Hands down my favorite dealership. Definitely not pushy on service at all, if your vehicle needs something they are completely honest. ...

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Had a fantastic experience at Sutliff VW. I’m in the Washington, D.C. metro area and could not find a dealer willing to meet my price. Saw on the Sutliff website that they had the exact vehicle I wanted. Called them with the price I was looking for and they said “yes”. Plus, no “documentation fees” that you find at all the DC dealers (~$500!!!). I drove up the same day, they had the vehicle ready, took it for a test drive, then painlessly completed the deal. Was out in less than 1 ½ hours. Can’t say enough about Janelle (salesperson ...

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This was my first time buying a brand new car, which can be a very intimidating experience. However nothing about my experience at Sutliff Volkswagen was intimidating, which was awesome!! All of my requests and questions were answered in a timely fashion and with great intelligence of volkswagens. Mike was very enthusiastic, professional, and most importantly, sincerely helpful! I highly recommend buying a car from here. Enjoy!

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