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Sutliff Volkswagen

Easy to schedule, also appreciated the ride to pick up vehicle when finished.

The team at Sutliff did a great job, they were very patient and transparent during the entire purchasing process.

The staff at Sutliff was very straightforward and professional. Right down to the gentleman who delivered the car. Everyone was helpful, answered questions in a direct manner, and worked hard to get issues resolved.

I was kept updated on the status of the recall repair and was provided a loaner vehicle while my car was in service.

My experience with Sutliff VW was exceptional from start to finish. Unlike many other dealerships, they took my internet inquiry seriously and placed high value on my time as a customer. They were honest, upfront, and transparent with pricing. I drove over 150 miles to buy a car from Sutliff, and would do it all over again without hesitation. My local dealers should take a few notes from these guys! Thanks to Alison, Joshua, Joe, John and the entire Sutliff team.

As always reliable service to insure my car is well maintained and to avoid mechanical issues.

We were recommended this dealership after having a not-so-great experience at Autohaus. The process was simple, the service was great, and the staff was so friendly. We came to a happy medium with our trade in without having to go through the back and forth negotiations. We live in Lancaster and are 5 min away from the VW dealership but the drive to this location is so worth it.

Absolutely love this Volkswagen dealership better than the mechanicsburg location I have been coming to this one for year always clean customer service is always great friendly and welcoming I will not go anywhere else to have my car serviced I love this place I bring all my vw here

The process was quick and easy. The sales employee was very thorough and knowledgeable about the car features. The staff was very friendly.

Sutliff VW and the staff supporting it are the absolute best. They are easy to work with, communicative, and also take care of me when purchasing a vehicle.

The service shop was in continuous communication with me regarding my vehicle. I also received a video of the work being done and what was needed on my vehicle which was great.

Great overall experience!

I can't speak to the full sales process as I came to them for specific inventory that I found online, but all my interactions were positive. They were helpful, gave me what I thought were honest answers, and were accommodating to my unique situation. They also provided a good explanation of the vehicle after purchase which was helpful. I would say it was a good experience overall.

Excellent service department. The young lady in service was able to get me in last minute on a Saturday, after Faulkner Volkswagen lost my appointment, that I made weeks ago. I will be back to Sutliff Volkswagen in the future!

Excellent service and friendly, knowledgable staff.

The team at Sutliff VW was amazing. Tommie, Aaron, Mike, and Luke really made the car buying process simple, comfortable, and easy. We just bought our very first new car and I couldn't be more impressed with the service we received from the Sutliff VW team.

Amazing service Mike the manager is the best and a personal friend of mine

Love Jeff. He is straightforward and super knowledgeable!

Love Sutliff VW

The Purchase experience was very smooth. Options were provided to help fit my budget.

I was in the market for a new vehicle and was getting tired of getting called, texted, and emailed 20 times a day by dealerships pressuring me to come in a buy one of their vehicles. We stopped in at Sutliff to check out some VWs and everyone there was absolutely great! The salesman was super helpful, the finance team was friendly and informative. I left without buying anything and only got one message from them asking if I would still be back in when I said I would a few days later. I came back and ended up buying a new 2024 Tiguan and even with all the finance paperwork I was out the door in less than 2 hours. I would highly recommend checking out this dealership if you are in the market for a new vehicle. They were friendly, efficient, and super helpful!

The best experience ever in purchasing a new car. We have never dealt with a dealership whose members worked like a team like Sutliff. Mike, Aaron, Luke and Tommy made the entire experience seamless, and Randy and Joshua made the connection at the Auto Show that took us to Sutliff. Everyone one of them made us feel important and interested in our satisfaction. We love our new Tiguan, and we are loyal Sutliff VW customers!

This was the most pleasant car buying experience I've ever had. Sutliff's prices were very fair, so I didn't have to haggle. The whole team worked together to ensure I got everything I needed and wanted. They let me test drive the vehicle overnight so I could take it home for my partner to see before I made my final decision. Financing was super easy. I would definitely recommend Sutliff VW to others.

The sales experience was great! Most of the paperwork was completed on my phone, less time spent sitting in the showroom. Sales people were great to deal with. Would def buy a vehicle from them again.

White glove service, super friendly staff, patient with customer questions, all that you'd need and want when you're making one of the biggest purchases in your life. LOVE these guys!